We are committed to protecting your privacy and the confidentiality of any personal information you provide to us. We comply with the Commonwealth Privacy Act and other relevant state laws in relation to the management of personal information.
We may collect personal information from you when we deal with you over the phone, when you have contact with us in person or when you interact with us online (including via our websites, Facebook pages and YouTube channels).
This collection may be required to allow you to make a donation, to receive information from us, to apply to hold a fundraising event, to register as a volunteer, to order resources or to receive information about or become involved in our campaigns or other initiatives. The personal information we collect may include your name, address, phone number, email address or the amount you have donated.
If you order certain resources, or make a donation to us, you may also provide credit card details and other information which will allow us to process your transaction. We may also request your preferences for receiving further information about our programs, campaign or activities.
The choice of how much information you provide to us is yours, but if you want to register as a member of our website, make a donation, or otherwise participate in our programs and events, we require certain information from you in order to provide those services. Wherever possible, we will collect your personal information directly from you, rather than from another person.
The personal information you provide to us may be used by us for the following purposes:
If you choose to provide your personal details to us, you agree that your personal information may be displayed or included as set out above. You also agree that your personal details may accordingly be identified, recovered and displayed by internet search engines. In certain circumstances we may give you the option to keep your information private. For example, you have the option to make a private donation, in which case your name and amount of your donation will not be disclosed in any public manner.
Some of the functions and services relating to the purpose for which you have provided personal information may be outsourced to third party external service providers. When we contract external services providers, we may provide them with your personal information, but only to the extent required for them to fulfill that contract. Where you have agreed to receive CTF emails, CTF may use your personal information to send you emails about our programs, campaign or activities. You will be provided with an opportunity in each email communication to decline to receive any further communications from CTF by unsubscribing. If you are a registered as a member of our website, you can also edit your email marketing preferences via your member account settings.
Regardless of where in the world you reside, CTF may transfer your data to Australia and process and store it there. While the data is in that jurisdiction it may be accessed by the courts, law enforcement and national security authorities according to the laws in that jurisdiction.
Other than for the purposes described above, CTF will not use your personal information without your prior consent.
We take reasonable steps to ensure the security of all information we collect, including that the information is protected from misuse and loss and from unauthorised access, modification or disclosure. For example, your personal information is maintained in a secure environment, which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. Note that CTF does not store any credit card information on its servers.
You may request access to your personal information collected through our Services at any time. Please contact us and we will endeavour to respond as soon as possible. There may be some legal or regulatory reason why access is denied or amendment refused. If this is the case, we will tell you why.
If you believe any of the personal information we hold about you is not accurate, complete or current, we will take reasonable steps to correct the information. To request that your personal information be corrected or updated, please contact us.
If you have any concerns or questions, please contact us.